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002 / Business Operations

Reduce manual overhead by installing AI agents across intake, routing, reporting, follow-up, and internal knowledge workflows.

Reduce manual overhead across intake, routing, follow-up, and internal knowledge.

Owners · Operators · General managers · Office managers · Founders

01  Where friction lives

What breaks without this.

  • Leads fall through the cracks
  • Admin work consumes owner time
  • Follow-up is inconsistent
  • Information is scattered across tools
  • Reporting is reactive
  • Processes live in someone’s head
02  What we implement

The workflow layer we install.

  • Lead intake agents
  • CRM routing & follow-up
  • Internal knowledge assistants
  • Scheduling & handoff workflows
  • Reporting automation
  • SOP generation
  • Customer communication workflows
Stack & integrations
HubSpotNotionSlackAirtableGmailCalendly
fx://ops — lead-flow
$ fx watch inbox --source web,email
new lead · roofing · qualified 0.82
routed to crew B · follow-up scheduled
owner notified: 2 quotes to approve
no lead older than 4h in queue
03  Fixed-scope packages

Choose your starting point.

Operations Clarity Sprint

Identify and automate the highest-friction workflow.

  • Workflow map
  • Friction scorecard
  • One automated workflow
  • Operating guide

Lead Flow Agent Sprint

Capture, qualify, route, and follow up with leads consistently.

  • Intake agent
  • Qualification rules
  • CRM routing
  • Follow-up sequences

Internal Copilot Sprint

Give the team a searchable assistant for company knowledge.

  • Knowledge ingestion
  • SOP library
  • Q&A copilot
  • Team training
04  Outcomes

What gets better.

lead response time
<4h
source of truth
1
intake coverage
24/7

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